DilTalks
Online Mental Wellness Platform
At DilTalks, we provide the best quality counseling services related to breakup counseling, marriage, love, and relationship counseling. Our experienced counselors are available 24/7 to help you.
About DilTalks
They have a big team of experienced and understanding counselors who offer counseling services to the clients. Diltalks provide effective solutions and constant encouragement to help you solve problems and improve your relationship.
The approach is to create an environment where people can express themselves, be heard, and recover in the long term. They also help people learn how to come out of difficulties as well as how to create better relationships.
Quick info
Industry
Tele Consultation Platform
Project Type
Company Project
Service Type
Consultation Platform
Team Size
10 Member
Technology Stack
Flutter, React, Django, Nextjs, postgres, AWS
Project Requirements
The client was required to develop a comprehensive teleconsultation mobile application for both Android and iOS platforms. The primary functionalities of the app included call, chat, and video calling features to facilitate seamless communication between clients and experienced counselors.
The mobile application was designed to provide counseling services such as couple counseling, relationship advice, and pre-marriage guidance, ensuring users receive support in overcoming challenges and building meaningful relationships.
Challenges for the client
Intuitive Interface
A client struggled with designing an intuitive interface that accommodated users of all technical skill levels, ensuring accessibility and usability.
Call and Chat Feature
A client faced challenges in achieving 100% reliable call and chat features, struggling with drops, delays, and real-time communication performance.
Communication Tools
A client struggled to develop foolproof communication tools that ensured stability, reliability, and effective performance under diverse & unpredictable conditions.
Therapeutic guidance
A client struggled to build a robust technical architecture ensuring secure, and reliable handling of sensitive counseling conversations without disruptions.
Key Features we integrated
Call Functionality
One-on-one voice calling between clients and counselors
Call scheduling and appointment management
Voice clarity optimization for meaningful conversations
Call history tracking for session continuity
Private and secure audio connections
Chat Functionality
Text-based messaging between clients and counselors
Media sharing capabilities (images, documents)
Message history for reference during ongoing therapy
Offline message composition
Confidential and secure messaging environment
Video Calling
Face-to-face virtual counseling sessions
Screen sharing for educational resources
Session time management tools
High-quality video experience
Privacy-focused virtual consultation environment
Wallet Integration
Secure payment processing
Session credit system for booking appointments
Transaction history and receipts
Multiple payment method support
Simple refund processing for canceled sessions
Product Development Cycle
Architecture & Technology Stack
Cross-Platform Framework:
Built with React Native for seamless Android & iOS development.
Backend Infrastructure:
Django on GCP, ensuring high availability.
Database Structure:
PostgreSQL for managing session data & appointments.
Real-time Communication:
Zego Cloud for secure, low-latency video calls.
Key Technical Implementations
Secure Video Calling:
Encrypted, high-quality video consultations.
Real-Time Chat:
Message encryption, read receipts & instant delivery.
Push Notifications:
Intelligent delivery with Firebase Cloud Messaging.
Security & Compliance
Data Protection:
AES-256 encryption & TLS for secure transmission.
Authentication:
Multi-factor authentication (MFA) with biometric login.
Privacy Measures:
Zero-knowledge architecture for user confidentiality.
Regulatory Compliance:
Adheres to healthcare data protection standards.
Development Methodology
Agile & CI/CD:
Two-week sprints with continuous deployment.
Microservices Architecture:
Scalable, modular approach.
Performance Optimization:
Achieved sub-100ms response times.
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