Hungry Veels
A cross-platform Food Delivery mobile application
A case study on Hungry Veels - an on-demand hybrid food delivery app development solution developed in Flutter. Hungry Veels is an emerging online food ordering startup operating in a few states of India. But soon it will become a considerable competition for highly used apps in this sector as it expands across India.
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About Hungry Veels
Likewise, Swiggy and Zomato, Hungry Veels is an emerging online food ordering and delivery mobile application in India. It provides an online portal to connect customers and food vendors through an online portal. Hungry Veels mobile app for android and iOS devices was launched just a few months back, though it gained around 10,000+ installs with 4.5-Star ratings in Google Play Store and 5.0-Star ratings in App Store for the best UI/UX design, better responsiveness, real-time tracking, better customer support, and quick food deliveries.
Quick Info
Industry
Logistics
Project Type
Individual Project
Service Type
Hybrid Mobile App Development
Team Size
3 members
Development Time
720 Hrs/ 25 weeks / 5 months
Technology Stack
Flutter
About Client & Project Requirements
Seeing the busy schedules of corporate employees, college students, etc., and the popularity of online food delivery apps, the client had the vision to develop such a food delivery app. He then gathered all the requirements for the mobile application development and contacted us with such.
Purpose
Hybrid Application Development Solution
Vendor Panel
An entry form for vendor profile registration, business verification forms inside the vendor profile edit section, and features to add menus and promo codes. Dashboard showing order details and order success ratios.
Rider Panel
An entry registration form, in the profile settings, an identity verification form, in the central dashboard, an available ticket for the food delivery near his location with basic customer details that they should know, a chat option, and a billing menu tracking their active time for the service and reward features. A personalized dashboard for success delivery ratio, avg. delivery time, etc.
Customer Panel
An entry customer registration form with Name and Phone No. where login should be done through OTP. Inside the customer profile section, it must ask to Edit Personal Information, in which a profile pic, full name, and contact details should appear, along with manage addresses, order history, a favourites section, app sharing option, and logout option.
Home Page
Show favourite restaurants along with nearby restaurants providing food deliveries and pick-up facilities, different types of food item categories, and a search filter option. And personalized dashboard for vendors and delivery partners.
Our Approach for Hungry Veels Application Development
We gathered, analyzed, and understood the client’s requirements. The client wanted to build an app for both Android and iOS devices within a certain budget. So, we suggested developing a cross-platform or hybrid mobile app using Flutter and a whole app development roadmap.
Once confirmation was received for the development approach from the client, we aligned our trusted senior Flutter Developer with 4+ years of experience in similar developments. He suggested some additional functionalities, like auto-OTP readiness once the OTP is received in the mobile device, search filters, etc. After the confirmation, we started the Hungry Veels development process with full force while keeping the client in a loop for the UI/UX design finalization, app features updates, and final implementation updates, along with responsiveness and bug testing and fixing updates.
Key Features We Integrated
With a lot of brainstorming, our mobile app developers came up with the following features and
functionalities for the Hungry Veels application.
Search Filters
Customers could choose the type of food they are craving for, either from the food categories shown on the home page or from the search bar. Also, they can enable food options, like veg, egg-based, and non-veg.
Add Instructions
Many foodies like to remove some ingredients from the food and not send cutlery they selected for the restaurants and not ring the doorbell or call too often, etc.
Apply Promo Codes
Like other food delivery apps, this app also has options for customers to apply promo codes and avail discounts on their favourite food.
Choose Payment Options
Not every customer has e-wallets or UPI, as some prefer, cash payments. For different payment requirements, we also have enabled various payment options.
Real-Time Tracking
Once the order is placed, customers can check the progress of their order like the order accepted by the vendor, order preparation status, the delivery partner assigned, his movement on the map, and the time to expect the order delivery.
In-App Chat & Call
When the order is taking a lot to get delivered, or a customer forgot to add something, at those times, they have a facility to talk to the customer support and allocated delivery partner.
Profile Creation
Riders have to provide all their information to verify their profile and start their food pickup and delivery work.
Notification & Alert
Riders would get notified with the new request arrival, chat requests from the vendor and customer, and other important updates.
The New Request Arrived
Once they add their clock in time and live location, they’d be notified with the new request for the food delivery made in their nearby.
Request detail
After clicking on the request, they can look into it to accept or ignore the request. The details could be who ordered it, their location, order detail, restaurant detail, restaurant location, etc.
Location Tracking
There are some locations of which riders are not aware, so they can also click on the map to get navigation to the pick-up and drop location.
In-app chat & call support
If, in any case, there can be a delay in the delivery or additional request made by the restaurant or the customer, riders can open the in-app chat or call feature for better communication and support.
Restaurant or Café registration
Once a vendor downloads the Hungry Veels app, they must register their profile first, then register their business by providing all information about their business, like GST no., address, etc., to verify their profile.
Menu Set-Up
After that, they must add their menu with basic information about the food category and what ingredients are used. They can also avail of discounts on selected food options.
Notification & Alert
Vendors would get notified with every new order for them to prepare and other important notifications from the rider, customer, and admin panel.
Order Management Panel
They could see what order they received with additional cooking instructions and cutlery information. They could accept or decline the order request based on availability and add order process information.
Results
Real-Time Tracking
Enable vendors, riders, and customers to keep track of orders and manage the expected time to delivery. Using these records, Hungry Veels ensure less time to deliver and attract more customers.
Active Customer Support
Whenever a customer or rider feels difficulties with the services, they can directly get in touch with the Hungry Veels customer support team through an in-app chat function.
Interactive UI/UX
For any application, UI/UX plays an important role to guide users on how the application functions, which we ensured to implement in the Hungry Veels.
